Remote Monitoring and Management (RMM)

Our proactive Remote Monitoring and Management (RMM) service means that we can identify and resolve issues before they affect your business. Downtime is a huge threat to any business and incredibly costly, so making sure you’re sufficiently protected is key. Our RMM agent sits on your machine, giving a birds-eye view of your entire IT estate, silently health-checking your hardware and ensuring everything is properly functioning and fully patched. Our RMM service delivers total peace of mind.

Remote Support

Our Remote Support agent enables us to fix most IT issues by connecting remotely to your computer. It means we can access your computers to provide maintenance and support without being physically in the room with you. Once connected, we take control of the computer we’re servicing and perform whatever task is needed.

Helpdesk Support

CTech IT Solutions’ helpdesk provides fast and efficient IT support. Whether your laptop won’t connect to your printer or you have a spreadsheet that won’t open, we’re on hand to resolve your IT issues when they arise so you can get back to your work.

Software and Hardware Support

Software and hardware support is vital to businesses' IT. It works to ensure smooth, trouble-free operations. In addition to software, device driver, and firmware updates, software and hardware can fail, requiring troubleshooting and repairs.

Microsoft 365

Microsoft 365 is the productivity suite in the cloud that brings together best-in-class Office apps with powerful cloud services and advanced security.

Cloud Backup Solutions

Harness the power of the cloud to keep your business operational with our business-grade backup solutions.

Online Storage Solutions

Utilise the cloud with our online storage solutions. There is no limit to what you can store in the cloud, and it can be accessed anywhere where you’ve got an internet connection.

Cloud-Based Applications

We can offer a wide range of cloud-based applications that supplement your IT system:

  • Centrally managed, professional email signatures.
  • Centrally managed printer management.
  • Work from home applications that enable you to remote onto your office machine quickly and securely.